Shipping & Returns

Shipping

Below are the shipping method options and processing information. After placing an order, please refer to your order details and post-purchase email notifications for the most up-to-date information. Orders ship only Monday-Friday excluding holidays.

ORDERS ARE NOT GUARANTEED TO ARRIVE IN TIME FOR CHRISTMAS DELIVERY. PROCESSING TIMES DURING THE HOLIDAYS ARE SLOWER THAN NORMAL. ALL ORDERS WILL BE FULFILLED WITHIN 3-4 WEEKS UPON ORDER.

UPS Shipping Options

  • UPS Ground 3-5 Business Days Based On Location

  • UPS Select 3 Business Days Based On Location

FedEx Freight Direct Options

  • Basic - Delivery to the ground level (front or back door) or to the garage without an appointment (no signature required) for residential only

  • Basic by Appointment - Delivery to the ground level (front or back door) or to the garage with an appointment (no signature required)

  • Standard - To the first ground-level room in the home or business with an appointment

  • Premium - Those requiring a two-person delivery, and/or placement in room of choice with an appointment (with the options of packaging removal) for home or businesses.

Processing Time
ORDERS ARE NOT GUARANTEED TO ARRIVE IN TIME FOR CHRISTMAS DELIVERY.

PROCESSING TIMES DURING THE HOLIDAYS ARE SLOWER THAN NORMAL.

ALL ORDERS WILL BE FULFILLED WITHIN 3-4 WEEKS UPON ORDER.

Please refer to your email notifications for shipping updates.

Cancellations
Orders cannot be canceled once prepared for shipment.

Hawaii & Alaska
For shipments to Hawaii and Alaska, we offer UPS Ground 3-5 Business Days. We regret that we are unable to express ship or ship FedEx Freight to Hawaii or Alaska.

P.O. Box
We do not ship to P.O. Boxes.

APO/FPO/DPO Military Addresses
At this time, we are unable to ship to APO/FPO/DPO military addresses.

International Shipping
At this time, we do not offer international shipping.